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Troubleshooting

Start with the symptom you can observe. Apply one change at a time, then retry the smallest Quick Start example.

SymptomCheckFix
begin() returns false: the sketch prints Scanner did not respond..., or MicroPython prints DE2120 not detected. Check wiring.Is the scanner still in USB mode, the mode it ships in?Scan the POR232 configuration barcode once to switch it to UART, then reset the controller.
begin() returns false and the scanner is in UART modeAre RX and TX crossed?Connect the controller's TX to the scanner's RX, and the scanner's TX to the controller's RX.
The scanner does not power up or keeps dropping outIs it supplied with 3.3 V on 3V3, or 5 V on USB-C? It draws up to 190 mA while scanning.Use a supply that delivers the current. Never put 5 V on 3V3.
The scanner beeps on a scan, but nothing reaches the controllerThe beep means it decoded the code. Does its TX reach the controller's RX?Check that wire. If the scanner was back in USB mode, scan POR232 again.
Nothing at all in the Serial MonitorIs the Serial Monitor at 115200 baud? The Arduino examples print at that speed.Set 115200 baud and reset the board.
Nothing happens when you point the scanner at a codeManual mode is the default, so the scanner reads only while triggered. Is the code within 25 to 400 mm?Press the trigger button, or pull TRIG low. Move the code closer or further, depending on its size.
A code type is never readDid a sketch switch off a symbology group?Call enableAll1D() and enableAll2D() to switch every group back on.
Long codes come out cut short (Arduino)readBarcode() stops at the buffer size, and the examples use BUFFER_LEN 40.Raise BUFFER_LEN to fit the longest code you expect.
Long codes come out cut short (MicroPython)readBarcode() keeps at most 256 bytes of one code.Keep codes under 256 bytes, or raise _MAX_BARCODE_LEN in de2120.py.
ImportError: no module named 'de2120'Is de2120.py on the board?Install it with mpremote mip install github:SolderedElectronics/Soldered-DE2120-MicroPython-Library.
DE2120(tx=5, rx=4) fails on your boardThe module creates UART(1, ...) by default. Does your board have UART 1 on those pins?Pass another uart_id, or build a UART yourself and pass it as uart.
begin() returns false after another sketch changed the scanner's settingsbegin() only tries 9600 and 115200 baud. Did a sketch call changeBaudRate() with another rate?Keep the scanner at 9600 or 115200 baud: begin() cannot find it at any other rate.

Still blocked?​

Ask on the community forum. Include the following so someone can reproduce it:

  • product name and SKU: Soldered Barcode Scanner DE2120, 333384
  • controller board and software environment
  • library or module revision
  • complete error text or unexpected output
  • connection method and power source
  • a clear photo of the wiring