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Troubleshooting

Start with the symptom you can observe. Apply one change at a time, then retry the smallest Quick Start example.

SymptomCheckFix
Inputronic GRID not found. Check wiring.Is the Qwiic cable seated at both ends? Is the board getting 3.3 V?Reseat the cable or try another of the four Qwiic connectors, then reset the controller. With solder pads, check that SDA and SCL are not swapped.
The board stopped answering after you changed its addressThe board keeps a new address after power-off, so it no longer answers on 0x30.Create the object with the address you set, for example InputronicGrid grid(0x31); in Arduino or InputronicGrid(address=0x31) in MicroPython. To go back, run the Change the I2C address example with CURRENT_ADDRESS set to the current address and NEW_ADDRESS set to 0x30.
setAddress() did nothingIs the new address between 0x08 and 0x77?The libraries ignore any other value and send nothing. Pick an address in that range that no other device on the bus uses.
MicroPython: Board not recognized, pass an initialized I2C objectInputronicGrid() without an I2C object works only on the ports the module recognises: ESP32, ESP8266 and one Soldered board.Create I2C(...) with your board's pins and pass it as InputronicGrid(i2c=i2c), as the commented lines at the top of each example show.
Arduino: setLED() lights the wrong LED or the wrong brightnessDid you call setLED() with five arguments?Five arguments select the LED by index, at intensity 128 by default. For a row and column, pass all six: setLED(row, col, r, g, b, intensity).
Several GRIDs or other I2C boards on one bus do not work togetherDo two boards share an address? Does every board add its own pull-ups?Give each GRID its own address. Where another board on the bus already has pull-ups, cut JP5 to disconnect this board's 10 kΩ pull-ups.
Your controller runs at 5 VThe GRID is a 3.3 V-only board with no regulator and no level shifter.Use a controller that runs at 3.3 V.

Still blocked?​

Ask on the community forum. Include the following so someone can reproduce it:

  • product name and SKU: Soldered Inputronic GRID, 333362
  • controller board and software environment
  • library or module revision
  • complete error text or unexpected output
  • connection method and power source
  • a clear photo of the wiring